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Prime Healthcare Services
Company typePrivately held company
IndustryHealth care
Founded2001; 23 years ago (2001)
HeadquartersOntario, California, U.S.
Number of locations
44[1] (2020)
Key people
  • Prem Reddy, (Founder, Chairman & CEO)
  • Kavitha Bhatia, (President and Chair, Prime Healthcare Foundation & Chief Medical Officer of Strategy)
  • Sunny Bhatia, (President & Chief Medical Officer)
  • Sonia Mehta, (CEO Region II, Corporate Chief Medical Officer & Chief Academic Officer)
  • Harsha Upadhyay (CEO, Region III)
  • Sunitha Reddy, (Chief Revenue Officer & Vice President of Operations)
  • Steve Aleman, (Chief Financial Officer)
ProductsHealth care services
Number of employees
45,000[2] (2021)
Websiteprimehealthcare.com

Prime Healthcare Services is a United States privately held healthcare company. It was established in 2001, by chairman and CEO Prem Reddy, MD, and operates 44 hospitals in 14 states. It is affiliated with the nonprofit Prime Healthcare Foundation.

History

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20th century

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Prime Healthcare Services began in 1985 when Dr. Prem Reddy founded Desert Valley Medical Group in Victorville, California.[3] In 1992, Reddy established Primecare Medical Group and two years after he started building Desert Valley Hospital in Victorville.[3]

In 1998, PrimeCare Medical Group and Desert Valley Medical Group were sold to PhyCor, a Tennessee‑based publicly traded company.[4] In 2001, Dr. Prem Reddy founded Prime Healthcare Services, Inc. and reacquired Desert Valley Hospital.[5]

21st century

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Between 2005 and 2012, Prime Healthcare acquired a number of hospitals in California. Among them include:Chino Valley Medical Center, Sherman Oaks Hospital, Montclair Hospital Medical Center, Huntington Beach Hospital and others.[6][7][8]

The healthcare company also acquired a number of hospitals between 2013 and 2020 in other locations across the United States. Among them include: Lower Bucks Hospital in Pennsylvania, Saint Mary's Regional Medical Center (Reno, Nevada), St. Mary's General Hospital (Passaic, New Jersey), and many others.[9][10]

In July 2024, Prime Healthcare acquired nine Illinois hospitals from Ascension.[11]

Operations

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Prime operates 44 acute care hospitals in 14 states.[12] The hospital network has over 45,000 employees and physicians and more than 8,700 patient beds.[2] Prime Healthcare’s national corporate headquarters is located in Ontario, California.[12]

Prime Healthcare Foundation

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The Prime Healthcare Foundation is an affiliated 501(c)(3).[13] Reddy and his family established the Prem Reddy Family Foundation, which has supported several efforts, including one of country's newest schools of medicine at the California University of Science and Medicine, the Dr. Prem Reddy Nursing Laboratory at CSUSB, and the Dr. Prem Reddy Lecture Hall at Western University of Health Sciences.[14]

Awards and recognitions

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Awards

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2024

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  • America's Greatest Workplaces for Mental Wellbeing 2024 Newsweek.[15]

2023

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  • Nationally Recognized as Top Socially Responsible Provider by Lown Institute.[16]
  • The Leapfrog Group Top Award for Quality & Safety Won.[17]
  • Patient Safety Excellence Award Recognized by Healthgrades.[18]

2022

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  • Named to 2022 Fortune/Merative 100 Top Hospitals List.[19]

2021

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  • Ranks Among Top 10 Cost-Efficient u.s. Health Systems by Lown Institute.[20]
  • Eisenberg Award for Innovation in Patient Safety in 2021.[21]
  • Awarded for Exceptional Performance and Quality Nationwide.[22]
  • Six Hospitals Named to 2021 Fortune/IBM 100 Top List.[23]

2020

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  • Named Among Nation’s Top 100 Hospitals; Five Get Everest Award.[24]

2019

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  • Two L.A. County Hospitals Named in Becker’s 2019 Top 100.[25]

2018

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2016

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  • Four Hospitals Listed Among 49 With Lowest Serious Complications.[27]

2012

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Controversies

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2000s

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In 2007, the Los Angeles Times ran a news story that alleged that the policies of Prime HealthCare Services, Inc., resulted in higher-than-average profits for the possible cost of patient care: "When Reddy's company, Prime Healthcare Services Inc., takes over a hospital, it typically cancels insurance contracts, allowing the hospital to collect steeply higher reimbursements. It has suspended services — such as chemotherapy treatments, mental health care and birthing centers — that patients need but aren't lucrative.... On four occasions since 2002, inspectors have found that Prime Healthcare facilities failed to meet minimum federal safety standards, placing their Medicare funding at risk."[29]

In 2008 the State of California and Kaiser Permanente each sued Prime Healthcare over its balance billing practices and Kaiser obtained an injunction preventing Prime from continuing the practice; Prime had cancelled agreements with insurance companies when it acquired hospitals, leaving patients in an out-of-network situation resulting in higher costs, and has been aggressively pursuing patients including sending unpaid costs to collection agencies.[30] This was the first of several suits between Prime and Kaiser. In June 2010 Kaiser sued Prime Healthcare for "trapping patients" and contended that Prime Healthcare needlessly admitted emergency department patients, rather than transfer them to Kaiser facilities and then sending their insurance companies highly inflated bills.[31] Prime counter-sued Kaiser and the Service Employees International Union, claiming that Kaiser owed it $100 million in unpaid medical claims and that Kaiser and the union conspired to keep Prime out of the market;[32] that suit was dismissed in 2012,[33] and Prime appealed all the way to the US Supreme Court, which declined to hear the case in 2016.[34] In 2015 both sides agreed on dropping their respective lawsuits and resolve them through confidential and binding arbitration.[32]

2010s

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In 2010 Prime Healthcare came under investigation by the US Department of Health and Human Services and the California Department of Justice about concerns over a reported spike in sepsis. The investigation centers around whether the spike in sepsis represents a large public health issue or multimillion-dollar Medicare fraud. Six Prime hospitals ranked in the 99th percentile of U.S. hospitals for sepsis and five were in the 95th percentile.[35] In 2011 Prime Healthcare Service had high rates of kwashiorkor among its elderly patients. At Shasta Regional Medical Center, Prime reported 16.1% of its Medicare patients suffered from kwashiorkor, but California's average for Medicare patients is 0.2%.[36] In 2011 California Watch reported that Prime Healthcare had a practice of transferring high numbers of patients from its emergency department to its hospital beds, specifically with patients on Medicare. Some families describe being trapped by doctors at Prime facilities and were unable to see their own doctor at another facility. Former Prime employees have described an orchestrated campaign of admitting Medicare and Kaiser patients, moving them from the emergency department to a hospital bed, in the interest of changing the fortune of a money-losing hospital.[37] In September 2011, California Attorney General Kamala Harris rejected the approval for the sale of the Victor Valley Global Medical Center in Victorville, California, and stated that the sale would not be in the public interest.[38]

In 2012, two executives at Prime Healthcare Services disclosed a patient's chart to multiple media outlets without the patient's express written consent. The release was in response to a California Watch article on Prime Healthcare Services billing practices at Shasta Regional Medical Center, which included claims by a Darlene Courtois about her treatment by Shasta. In this incident, Randall Hempling, the hospital CEO, and Dr. Marcia McCampbell, its chief medical officer, showed up at the offices of the Redding Record Searchlight and successfully convinced the paper's editor not to publish an article, echoing the California Watch claims by reference to Courtois' actual medical records.[39]

In May 2016 US Department of Justice joined a qui tam case against Prime Health Care and its chief executive concerning Medicare fraud.[40] The case was settled in August 2018 for $65 million, resolving the "allegations that 14 Prime hospitals in California knowingly submitted false claims to Medicare by admitting patients who required only less costly, outpatient care and by billing for more expensive patient diagnoses than the patients had (a practice known as "up-coding")."[41] An additional case was settled in February 2019 for $1.25 million for similar allegations regarding two Prime hospitals in Pennsylvania.[42]

2020s

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In July 2021 US Department of Justice announce another settlement with Prime Health Care and its CEO Prem Reddy concerning kickbacks, overcharging for medical implants, and billing for a non-eligible provider by using another provider's billing identity. Dr. Reddy paid $1,775,000; and Prime paid $33,725,000.[43]

Hospitals

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This is a list of Prime Healthcare Services hospitals in the United States.

Hospital Settlement U.S. state Year founded
Riverview Regional Medical Center [44] Gadsden Alabama 1917
Centinela Hospital Medical Center[45] Inglewood California 1924
Chino Valley Medical Center[46] Chino California 1972
Desert Valley Hospital[47] Victorville California 1994
Encino Hospital Medical Center Encino California 1954
Garden Grove Hospital Medical Center[48] Garden Grove California 1982
Huntington Beach Hospital Huntington Beach California 1967
La Palma Intercommunity Hospital[49] La Palma California 1972
Montclair Hospital Medical Center Montclair California 1973
Paradise Valley Hospital National City California 1904
San Dimas Community Hospital San Dimas California 1971
Shasta Regional Medical Center[50] Redding California 1945
Sherman Oaks Hospital Sherman Oaks California 1969
St. Francis Medical Center[51] Lynwood California 1945
West Anaheim Medical Center[52] Anaheim California 1964
Lehigh Regional Medical Center[53] Lehigh Acres Florida 1965
Southern Regional Medical Center[54] Riverdale Georgia 1971
Monroe Hospital[55] Bloomington Indiana 2006
Providence Medical Center[56] Kansas City Kansas 1920
Saint John Hospital[56] Leavenworth Kansas 1864
Garden City Hospital[57] Garden City Michigan 1947
Lake Huron Medical Center[58] Port Huron Michigan 1954
St. Joseph Medical Center Kansas City Missouri 1874
St. Mary's Medical Center Blue Springs Missouri 1981
North Vista Hospital[59] North Las Vegas Nevada 1959
Saint Mary's Regional Medical Center[60] Reno Nevada 1877
Saint Clare's Behavioral Health[61] Boonton Township New Jersey 1955
Saint Clare's Denville Hospital[62] Denville New Jersey 1953
Saint Clare's Dover Hospital Dover New Jersey 1916
Saint Michael's Medical Center[63] Newark New Jersey 1867
St. Mary's General Hospital[64] Passaic New Jersey 1895
Coshocton Regional Medical Center[65] Coshocton Ohio 1909
East Liverpool City Hospital[66] East Liverpool Ohio 1905
Lower Bucks Hospital[67] Bristol Pennsylvania 1954
Roxborough Memorial Hospital[68] Philadelphia Pennsylvania 1890
Suburban Community Hospital[69] East Norriton Township Pennsylvania 1944
Landmark Medical Center Woonsocket Rhode Island 1873
Rehabilitation Hospital of Rhode Island North Smithfield Rhode Island 1965
Dallas Medical Center[70] Dallas Texas 1964
Dallas Regional Medical Center Mesquite Texas 1964
Harlingen Medical Center[71] Harlingen Texas 2002
Knapp Medical Center Weslaco Texas 1962
Mission Regional Medical Center Mission Texas 1954
Pampa Regional Medical Center[72] Pampa Texas 1950

See also

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References

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  1. ^ "Prime Healthcare Locations". Prime Healthcare Services. Retrieved 28 May 2021.
  2. ^ a b "Factsheet | Prime Healthcare | About Us". Prime Healthcare Services. Retrieved 28 May 2021.
  3. ^ a b "The Prime Story". primehealthcare.com. Retrieved 20 June 2023.
  4. ^ "Ontario physicians group part of nationwide pilot program". dailynews.com. Retrieved 20 June 2023.
  5. ^ Jim Steinberg,"You see a failing hospital. CEO Prem Reddy sees an opportunity". advisory.com. 22 December 2011. Retrieved 20 June 2023.
  6. ^ Dan Bowman,"Prime Healthcare Services to Acquire Three Hospitals from Tenet Healthcare Corporation". fiercehealthcare.com. 2 June 2008. Retrieved 20 June 2023.
  7. ^ "Prime Healthcare acquires Trinity Health hospital". healthcaredive.com. 4 March 2015. Retrieved 20 June 2023.
  8. ^ "Prime Healthcare continues growth, acquires four new hospitals". stateofreform.com. 5 February 2016. Retrieved 20 June 2023.
  9. ^ "Prime Healthcare Is Saving Lives by Saving Hospitals". americanhealthcareleader.com. 13 June 2022. Retrieved 20 June 2023.
  10. ^ "Prime Healthcare Successfully Completes Historic Acquisition of St. Francis Medical Center". stfrancismedicalcenter.com. 14 August 2020. Retrieved 20 June 2023.
  11. ^ "Prime Healthcare to acquire 9 Ascension hospitals". Chicago Tribune.
  12. ^ a b "Prime healthcare about".
  13. ^ "Health System". Prime Healthcare Services. January 29, 2018. Archived from the original on 2019-06-09. Retrieved 2019-06-09.
  14. ^ "Dr. Prem Reddy | Prime Healthcare | Southern California". Dr. Prem Reddy Family Foundation. Archived from the original on 4 September 2018. Retrieved 3 September 2018.
  15. ^ "Prime Healthcare Named to Newsweek". Newsweek.
  16. ^ "Prime Healthcare". Lown Institute.
  17. ^ "Prime Healthcare Hospitals Earn 2023 Leapfrog Top Hospital Award for Outstanding Quality and Safety". Retrieved 2024-10-25.
  18. ^ Kumar, Abhishek (2023-03-21). "Prime Healthcare Celebrates Patient Safety Excellence Recognition from Healthgrades". Daily Host News. Retrieved 2024-10-25.
  19. ^ "The 2022 Fortune/Merative 100 Top Hospitals". Fortune. Retrieved 2024-10-25.
  20. ^ "Prime Healthcare". Lown Institute.
  21. ^ "Prime Healthcare Named to Eisenberg Award". Eisenberg.
  22. ^ Healthcare, Prime (2021-04-27). "Prime Healthcare Hospitals Once Again Named Among the Nation's 100 Top Hospitals by Fortune/IBM Watson Health". GlobeNewswire News Room. Retrieved 2024-10-25.
  23. ^ "Fortune and IBM Watson Health Recognize Top-Performing U.S. Hospitals and Health Systems". IBM Newsroom. Retrieved 2024-10-25.
  24. ^ "Prime Healthcare Hospitals Named Among the Nation's "100 Top Hospitals" by IBM Watson Health, Five Receive Everest Award". markets.businessinsider.com. Retrieved 2024-10-25.
  25. ^ "100 great hospitals in America | 2019". www.beckershospitalreview.com. 2020-03-25. Retrieved 2024-10-25.
  26. ^ "Prime Healthcare Named to IBM Watson Health". IBM Watson Health.
  27. ^ "49 hospitals with the lowest serious complication rates". www.beckershospitalreview.com. 2016-04-12. Retrieved 2024-10-25.
  28. ^ "Truven Health Analytics Announces Top Health Systems - CBS Detroit". www.cbsnews.com. 2013-04-15. Retrieved 2024-10-25.
  29. ^ Daniel Costello, Hospital group rejects system and cashes in, July 8, 2007
  30. ^ Costello, Daniel (2 July 2008). "Hospital operator is sued by state". Los Angeles Times. Archived from the original on 24 October 2015. Retrieved 2 January 2018.
  31. ^ Pfeifer, Stuart (February 1, 2015). "Hospital chain Prime Healthcare faces a fight to grow – LA Times". Los Angeles Times. Archived from the original on November 15, 2017. Retrieved November 14, 2017.
  32. ^ a b Schencker, Lisa (February 10, 2015). "Kaiser, Prime drop long-running court battles; Kaiser isn't backing Prime hospital purchase". Modern Healthcare.
  33. ^ "Prime Healthcare's Antitrust Lawsuit Against Kaiser, SEIU Dismissed". Beckers Hospital Review. September 18, 2012. Archived from the original on January 2, 2018. Retrieved January 2, 2018.
  34. ^ Beard, Kathryn (June 30, 2016). "After denying cert in health law cases, SCOTUS ends term". Wolters Kluwer Legal & Regulatory U.S. Archived from the original on January 2, 2018. Retrieved January 2, 2018.
  35. ^ Williams, Lance; Christina Jewett (October 11, 2010). "Hospital chain's high infection rate leads to fraudulent billing concerns". California Watch. Archived from the original on August 31, 2011. Retrieved March 18, 2011.
  36. ^ Williams, Lance; Christina Jewett; Stephen K. Doig (February 19, 2011). "Hospital chain, already under scrutiny, reports high malnutrition rates". California Watch. Archived from the original on August 11, 2011. Retrieved March 18, 2011.
  37. ^ Jewett, Christina; Doig, Stephen K. (July 23, 2011). "Chain profits by admitting ER patients". California Watch. Archived from the original on November 6, 2011.
  38. ^ "Attorney general denies sale to controversial hospital chain | California Watch". californiawatch.org. Archived from the original on 2014-08-08. Retrieved 2014-07-30.
  39. ^ "Her case shows why healthcare privacy laws exist - Los Angeles Times". Los Angeles Times. 4 January 2012. Archived from the original on 2014-04-03. Retrieved 2014-07-30.
  40. ^ Sisson, Paul (May 25, 2016). "Justice Department accuses Ontario-based hospital chain of cheating Medicare system". Los Angeles Times. Archived from the original on May 26, 2016. Retrieved May 26, 2016.
  41. ^ "Prime Healthcare Services and CEO to Pay $65 Million to Settle False Claims Act Allegations". 2018-08-03. Archived from the original on 2018-08-10. Retrieved 2018-08-09.
  42. ^ "Prime Healthcare Services and CEO, Dr. Prem Reddy, to Pay $1.25 Million to Settle False Claims Act Allegations". U.S. Department of Justice. 14 February 2019. Archived from the original on 4 July 2021. Retrieved 4 May 2021.
  43. ^ "Prime Healthcare Services and Two Doctors Agree to Pay $37.5 Million to Settle Allegations of Kickbacks, Billing for a Suspended Doctor, and False Claims for Implantable Medical Hardware". U.S. Department of Justice. 19 July 2021. Archived from the original on 19 July 2021. Retrieved 20 July 2021.
  44. ^ William Thornton,"Prime Healthcare Services acquires Gadsden's Riverview Regional Medical Center". al.com. 2014-11-07. Retrieved 2023-07-12.
  45. ^ "Centinela hospital is bought by chain". Los Angeles Daily News. 2007-11-01. Retrieved 2023-07-12.
  46. ^ Josh Thompson,"Chino Valley Medical Center owner to pay $65 million in false Medicare claims case". championnewspapers.com. 2018-08-18. Retrieved 2023-07-12.
  47. ^ "Prime Healthcare acquires San Diego hospital". vvdailypress.com. 2010-11-18. Retrieved 2023-07-12.
  48. ^ "Prime Healthcare Services Completes Acquisition of North Vista Hospital, located in Nevada". gardengrovehospital.com. 2015-01-30. Retrieved 2023-07-12.
  49. ^ "La Palma Intercommunity Hospital Converts to Not-for-Profit". loscerritosnews.net. Retrieved 2023-07-12.
  50. ^ "Prime to take over Shasta Regional". modernhealthcare.com. 2008-10-30. Retrieved 2023-07-12.
  51. ^ Jeff Lagasse,"Prime Healthcare completes $350M acquisition of St. Francis Medical Center from Verity". healthcarefinancenews.com. Retrieved 2023-07-12.
  52. ^ "Doctor sews up hospital deal". tmcnet.com. 2006-08-28. Retrieved 2023-07-12.
  53. ^ Frank Gluck,"Lehigh Regional Medical Center's sale finalized". news-press.com. 2016-01-02. Retrieved 2023-07-12.
  54. ^ "Prime Healthcare Foundation acquires Southern Regional Medical Center". news-daily.com. 2015-02-01. Retrieved 2023-07-12.
  55. ^ "Prime Healthcare completes takeover of Monroe Hospital". heraldtimesonline.com. 2014-11-18. Retrieved 2023-07-12.
  56. ^ a b "Prime closes on sale of Providence Med Center, Saint John Hospital". bizjournals.com. Retrieved 2023-07-12.
  57. ^ Hour Detroit,"Prime Healthcare Completes Purchase of Garden City Hospital". dbusiness.com. 2014-07-02. Retrieved 2023-07-12.
  58. ^ Beth LeBlanc,"Prime, Trinity to close on hospital sale". thetimesherald.com. 2015-08-31. Retrieved 2023-07-12.
  59. ^ Marisa Torrieri,"Prime acquires North Vista Hospital in march towards IPO". healthcaredive.com. 2015-01-26. Retrieved 2023-07-12.
  60. ^ "Prime Healthcare Services enters agreement to acquire Saint Mary's Regional Medical Center in Reno from Dignity Health". thisisreno.com. 2012-03-30. Retrieved 2023-07-12.
  61. ^ "Saint Clare's Health System sells to Prime Healthcare Services". chausa.org. 2015-08-01. Retrieved 2023-07-12.
  62. ^ "Prime Healthcare completes acquisition of Saint Clare's hospitals". nj.com. 2015-10-01. Retrieved 2023-07-12.
  63. ^ Katy Stech,"Prime Healthcare Wins Saint Michael's Medical Center Auction". wsj.com. 2015-11-10. Retrieved 2023-07-12.
  64. ^ "Prime Healthcare Services Acquires St. Mary's Hospital in Passaic". njbmagazine.com. 2014-08-15. Retrieved 2023-07-12.
  65. ^ "Prime Healthcare Foundation acquires Coshocton County Memorial Hospital". timesreporter.com. 2016-11-01. Retrieved 2023-07-12.
  66. ^ "Acquisition of East Liverpool City Hospital completed". weirtondailytimes.com. Retrieved 2023-07-12.
  67. ^ "For-profit Prime Healthcare buys Lower Bucks Hospital". inquirer.com. Retrieved 2023-07-12.
  68. ^ "Prime Healthcare buys back Roxborough Memorial Hospital as part of $360M real estate deal". bizjournals.com. Retrieved 2023-07-12.
  69. ^ Michael Henrici,"Prime Healthcare Foundation Completes Acquisition of Mercy Suburban Hospital". patch.com. Retrieved 2023-07-12.
  70. ^ Jessica Melton,"Dallas Medical Center Sold to Prime Healthcare Services". dmagazine.com. 2012-09-26. Retrieved 2023-07-12.
  71. ^ "Prime Healthcare takes over MedCath interests in Harlingen Medical Center". nsmedicaldevices.com. 2011-12-02. Retrieved 2023-07-12.
  72. ^ "NewsChannel10 Investigates: Area hospital under new ownership". newschannel10.com. Retrieved 2023-07-12.
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